Booking a mobile physiotherapy session for the first time can feel a little uncertain — especially if you’ve only ever visited clinics before. Whether you’re recovering from surgery, managing a chronic condition, or supporting an NDIS participant, understanding what to expect from your home visit can make all the difference.

At Health Next Door, our goal is to make every session personal, practical, and empowering — right from day one.

What Is Mobile Physiotherapy?

Put simply, mobile physiotherapy brings the physio to you. Instead of travelling to a clinic, a fully qualified practitioner visits your home, aged care facility, or supported accommodation. It’s convenient, private, and tailored to your own environment — which is a big advantage when your goal is improving function in everyday life.

Our team delivers physiotherapy at home across Sydney, Brisbane, and the Gold Coast — removing the barriers of transport, waiting rooms, and inflexible schedules.

Who Typically Uses In-Home Physiotherapy?

People choose in-home physiotherapy for different reasons, including:

• Post-operative recovery, especially after joint replacements
• Aged care support for mobility, falls prevention, and pain management
• NDIS participants with neurological, musculoskeletal, or developmental conditions
• Busy professionals or parents looking for convenient care at home

If you’re unsure whether mobile physio is right for you, our team can provide a free 10-minute consult to guide your options.

Before Your Appointment: What Happens?

Once you’ve booked your session (online or via phone), our team will:

• Ask a few intake questions about your goals, mobility, and medical history
• Match you with a physiotherapist based on your condition and location
• Schedule your appointment time — and confirm it via SMS and email

Most clients are seen within 2–4 business days, depending on location and urgency.

What to Expect During Your First Mobile Physio Appointment

On the day of your visit, your mobile physio will arrive with everything needed for your session — including treatment tools, assessment equipment, and any necessary documentation.

Here’s a quick rundown of how the session flows:

1. Initial Assessment

Your physio will ask questions about your symptoms, health history, and goals. They’ll observe how you move, stand, walk, and function in your own space — which provides far more accurate insight than in a clinical setting.

Physical Examination

Based on your condition, they’ll perform specific tests for strength, flexibility, balance, coordination, and posture. This helps pinpoint the exact cause of any pain or dysfunction.

3. Treatment and Planning

Most sessions include hands-on treatment (e.g. soft tissue release, joint mobilisation), basic exercises, and clear advice. Your physio will explain a customised treatment plan, with home exercises and follow-up session recommendations.

Is Mobile Physio Covered by NDIS, Private Health or Medicare?

Yes — depending on your situation. We support:

• NDIS self-managed and plan-managed participants
• Private health insurance rebates (if your fund covers physiotherapy)
• Home Care Packages (HCP)
• Medicare CDM / EPC plans (with a GP referral)

Your physio can provide any documents you need for claiming after your session.

Need help checking your eligibility? Visit our NDIS physiotherapy page for more info.

How to Prepare for Your First Session

Here are a few simple things you can do before your appointment:

• Clear a small space (2×2 metres is usually enough)
• Wear comfortable clothing
• Have any referral notes or scans handy
• Keep pets or distractions to a minimum (we love dogs, but they don’t always help with rehab!)

Why More People Are Choosing Home-Based Physio

Beyond the convenience, there are real benefits to mobile physiotherapy near you:

• Tailored to your environment – rehab happens where you actually live and move
• Improved consistency – fewer cancellations mean faster progress
• Better outcomes for vulnerable clients – like aged care residents or those with complex needs

At Health Next Door, our therapists work across metro and outer suburbs — from Parramatta to Carindale, Broadbeach to Castle Hill. No matter where you’re located, our mobile physios bring high-quality care directly to your door.

Book Your First Appointment Today

Whether you’re recovering from surgery, supporting a loved one, or just prefer care at home — our mobile physiotherapists are ready to help.

Get started with Health Next Door and experience the difference of personalised, in-home physiotherapy.